When a truck stops, someone has to find the shop, move the appointment and tell the broker. That someone is us, at three in the morning as readily as at noon.
Pricing
Package 1
Dispatch
per truck · no deposit · cancel anytime
For companies that already have office staff but need professional dispatch.
Features:
Package 2
Fleet
per truck · no deposit · cancel anytime
Everything in Dispatch, plus the essential back-office functions.
Features:
Package 3
Enterprise
per truck · no deposit · cancel anytime
We become your operations department. Everything in Fleet, plus:
Features:
First month free
If our service isn't at the level we promised in your first month, you don't pay the dispatch fee — that's how confident we are in our team, our TMS and our numbers.
One rate, everything included
Owner-Operator
priced on the fleet you own · no deposit required · paid every Thursday
You drive. Dispatch, roadside, claims and safety all run behind you — one percentage, no line items.
Features:
Dispatch
Road assistance
Claims management
Safety management
Typical expenses
Costs you carry yourself. Ours is the percentage above — nothing here is billed by HRS.
FAQ
Your driver has access to a dedicated single support number available around the clock. Our operators take the call, assess the breakdown, and immediately coordinate the required technical intervention.
We maintain an extensive database of authorized repair shops, OEM dealers, and nationwide towing services. We negotiate prices in advance to avoid inflated emergency highway rates.
Our support operator speaks directly with DOT inspectors, immediately dispatches a mobile service team to the scene, and ensures the defect is resolved rapidly to lift the Out-of-Service status.
We perform a so-called 'Broker Call'—we contact the load broker, explain the technical details, provide photo/video proof of the breakdown, and reschedule the delivery window to avoid late penalty fees.
Yes, we develop a customized preventive maintenance program, monitor deadlines for mandatory annual inspections, and issue automated reminders for oil changes and supplies.
We have partnerships with top nationwide mobile tire service providers. We dispatch emergency teams for fuel delivery or tire replacement directly on the roadside in record time.
Yes. Thanks to the large volume of trucks we support, our clients benefit from preferential rates and substantial discounts on mechanical repairs and spare parts across our partner networks.
How do you ensure support for special hydraulic trailers (car haulers)?
We immediately coordinate sending emergency services to the scene, simultaneously inform our Claims and Safety departments for evidence gathering, and organize the safe towing of the damaged vehicle.
Absolutely. Our roadside assistance service operates 365 days a year, 24 hours a day, including Christmas, New Year's Day, or Thanksgiving.
Our technical support guides the driver to reset the device, switch to a paper logbook if necessary, and ensures the malfunction is legally reported to prevent DOT fines during inspections.
Call pickup takes under 5 minutes, and dispatching a mobile team takes on average 30–60 minutes, with our primary goal being to get the truck moving in the shortest possible time.
Ready when you are
Tell us about your truck — we'll call you back with an honest projection for your lanes.
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