Damage is part of moving vehicles. What it costs you depends entirely on who handles the next 48 hours — and that is the part we take.
Pricing
Package 1
Dispatch
per truck · no deposit · cancel anytime
For companies that already have office staff but need professional dispatch.
Features:
Package 2
Fleet
per truck · no deposit · cancel anytime
Everything in Dispatch, plus the essential back-office functions.
Features:
Package 3
Enterprise
per truck · no deposit · cancel anytime
We become your operations department. Everything in Fleet, plus:
Features:
First month free
If our service isn't at the level we promised in your first month, you don't pay the dispatch fee — that's how confident we are in our team, our TMS and our numbers.
One rate, everything included
Owner-Operator
priced on the fleet you own · no deposit required · paid every Thursday
You drive. Dispatch, roadside, claims and safety all run behind you — one percentage, no line items.
Features:
Dispatch
Road assistance
Claims management
Safety management
Typical expenses
Costs you carry yourself. Ours is the percentage above — nothing here is billed by HRS.
FAQ
Our service takes over the comprehensive management of damage documentation, communication with brokers and insurers, accident investigations, and recovering settlement payouts for damaged cargo or trucks.
The driver must send us clear photos of the damage immediately. Our team takes over the documentation from the very first second, analyzes the Bill of Lading (BOL), and submits the official damage claim to the broker/insurer.
Our damage specialists handle all contentious discussions with brokers and insurance companies, fighting to reduce penalty amounts and protect your Loss Run record.
We quickly collect official police reports, dashcam footage, ELD speed logs, and witness statements to ensure a strong and fair defense.
Yes. We identify authorized body shops, negotiate repair estimates directly with the insurer, and track the progress of the work so the vehicle can get back on the road as quickly as possible.
This means we constantly monitor the status of the claim file with the insurer, submit all requested supplements, and exert legal pressure so that the settlement is transferred to your account quickly.
By combating fraudulent claims and properly handling valid ones, we protect your records and avoid major premium increases, keeping your commercial insurance in the $1,500-$2,500 range instead of spiking higher.
Yes. We have extensive experience managing car-hauling specific claims, where fine scratches and paint chips are frequent, working with top-tier A+ commercial insurance policies.
We intervene immediately to limit the blocked amount to only the estimated value of that specific damage, preventing the broker from withholding full payment for the rest of the correctly delivered loads.
All damage data is shared with the safety department, which will immediately organize corrective training sessions with the driver to ensure the prevention of similar incidents in the future.
The Claims service is completely included in our 'Fleet' (5% of gross) and 'Enterprise' (6% of gross) packages, requiring no additional fees or per-case commissions.
Our team collects GPS coordinates, weather reports, and road footage to prove that the damage was not caused by driver negligence, redirecting liability to the road authorities.
Ready when you are
Tell us about your truck — we'll call you back with an honest projection for your lanes.
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