When a truck stops on Chicago’s congested corridors, we find the shop, rearrange appointments, and update brokers, backed by Hey Roger Smith.
Pricing
Package 1
Dispatch
per truck · no deposit · cancel anytime
For companies that already have office staff but need professional dispatch.
Features:
Package 2
Fleet
per truck · no deposit · cancel anytime
Everything in Dispatch, plus the essential back-office functions.
Features:
Package 3
Enterprise
per truck · no deposit · cancel anytime
We become your operations department. Everything in Fleet, plus:
Features:
First month free
If our service isn't at the level we promised in your first month, you don't pay the dispatch fee — that's how confident we are in our team, our TMS and our numbers.
One rate, everything included
Owner-Operator
priced on the fleet you own · no deposit required · paid every Thursday
You drive. Dispatch, roadside, claims and safety all run behind you — one percentage, no line items.
Features:
Dispatch
Road assistance
Claims management
Safety management
Typical expenses
Costs you carry yourself. Ours is the percentage above — nothing here is billed by HRS.
FAQ
Drivers call a dedicated 24/7 hotline; our dispatchers immediately evaluate the issue and coordinate mobile or shop-based repairs across Chicago and Midwest corridors.
We use a pre-screened database of Midwest truck repair networks and towing services, negotiating prices beforehand to bypass high emergency markups.
Support operators speak with Illinois State Police commercial vehicle officers, rush a mobile repair unit to the site, and clear the defect to resume transit.
We execute proactive Broker Calls, providing photographic breakdown proof and updated arrival windows to avoid late fines.
Yes, we build scheduled maintenance plans, track seasonal winterization needs, and issue automated service reminders.
We dispatch emergency mobile teams equipped for harsh Midwest weather conditions to deliver fuel or swap tires directly roadside.
Yes, clients access fleet-level volume discounts and preferential labor rates across our extensive Illinois repair partner network.
We provide specialized assistance connecting drivers with mechanics experienced in complex car-hauler hydraulics, winches, and ramps.
We immediately dispatch emergency services, coordinate with Claims and Safety teams for swift data preservation, and manage towing.
Yes, our operations run uninterrupted 365 days a year, including Thanksgiving, Christmas, and winter holidays.
Tech support guides drivers through hardware resets, paper log transitions, and legal reporting requirements to avoid state fines.
Call handling takes under 5 minutes, and mobile team dispatches average 30–60 minutes for rapid road clearance.
Ready when you are
Tell us about your truck — we'll call you back with an honest projection for your lanes.
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