When a truck breaks down near Miami or Jacksonville, we manage the local shops and broker updates at any hour, backed by Hey Roger Smith.
Pricing
Package 1
Dispatch
per truck · no deposit · cancel anytime
For companies that already have office staff but need professional dispatch.
Features:
Package 2
Fleet
per truck · no deposit · cancel anytime
Everything in Dispatch, plus the essential back-office functions.
Features:
Package 3
Enterprise
per truck · no deposit · cancel anytime
We become your operations department. Everything in Fleet, plus:
Features:
First month free
If our service isn't at the level we promised in your first month, you don't pay the dispatch fee — that's how confident we are in our team, our TMS and our numbers.
One rate, everything included
Owner-Operator
priced on the fleet you own · no deposit required · paid every Thursday
You drive. Dispatch, roadside, claims and safety all run behind you — one percentage, no line items.
Features:
Dispatch
Road assistance
Claims management
Safety management
Typical expenses
Costs you carry yourself. Ours is the percentage above — nothing here is billed by HRS.
FAQ
Drivers access a single support line 24/7; our operators evaluate breakdowns and immediately coordinate repairs across Florida logistics routes like I-95 and I-4.
We leverage a curated database of authorized Florida repair facilities and towing providers, pre-negotiating rates to bypass high emergency markups.
Support operators speak directly with Florida Highway Patrol (FHP) commercial vehicle inspectors and dispatch mobile technicians to resolve defects and clear the status.
We issue official Broker Calls complete with breakdown evidence, updating delivery timelines to prevent financial penalties.
Yes, we design maintenance trackers, manage reminders for routine servicing, and monitor Florida annual safety inspection deadlines.
We dispatch reliable mobile tire replacement and emergency fuel delivery units directly to the shoulder or highway location.
es, our large network volume grants clients substantial wholesale pricing and discounts on parts and repairs across Florida partner shops.
We deploy mechanics skilled in hydraulic trailer systems, ramps, and lift cylinders specific to car-hauling operations in Florida.
We coordinate local emergency services, alert Claims and Safety departments for documentation, and manage secure towing.
Yes, our operations remain fully staffed 365 days a year, including major holidays like New Year's and Christmas.
Technical support instructs the driver on reset procedures, temporary paper logs, and proper reporting to ensure compliance during inspections.
Call response takes under 5 minutes, and mobile teams arrive within 30 to 60 minutes to quickly resume transit.
Ready when you are
Tell us about your truck — we'll call you back with an honest projection for your lanes.
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