California Truck Roadside Assistance & Port Support — Hey Roger Smith

When a truck breaks down in Inland Empire or LA, we handle local shop dispatch and broker alerts instantly, backed by Hey Roger Smith.

Pricing

Simple, honest pricing.

  • Access to our full team
  • No upfront payment
  • US-based company

Package 1

Dispatch

per truck · no deposit · cancel anytime

For companies that already have office staff but need professional dispatch.

Features:

  • Accounts set-up
  • Load search & booking
  • Rate negotiation
  • Route coordination
  • Driver support 24/7
  • Weekly gross/RPM reporting
  • Access to our own verified network of shippers
Get your exact rate
Most popular

Package 2

Fleet

per truck · no deposit · cancel anytime

Everything in Dispatch, plus the essential back-office functions.

Features:

  • Invoicing, factoring and payment tracking
  • Outstanding balance monitoring
  • Accident investigation
  • Broker & insurance coordination
  • Repair shop sourcing & oversight
  • Roadside support, 24/7
Get your exact rate

Package 3

Enterprise

per truck · no deposit · cancel anytime

We become your operations department. Everything in Fleet, plus:

Features:

  • Driver's payroll
  • Driver recruitment and onboarding
  • Custom safety program and full document support
  • FMCSA & DOT compliance, IFTA reporting
  • DQ file reviews and driver scorecards
  • Monthly, quarterly and annual compliance reporting
  • DataQs challenges and FMCSA audit preparation
  • Clearinghouse and IRP registration
Talk to us

First month free

If our service isn't at the level we promised in your first month, you don't pay the dispatch fee — that's how confident we are in our team, our TMS and our numbers.

  • No risk to try us out
  • Cancel anytime, no long-term lock-in
Start risk-free
  • No escrow required
  • 24/7 support
  • Get paid every Thursday

One rate, everything included

Owner-Operator

priced on the fleet you own · no deposit required · paid every Thursday

You drive. Dispatch, roadside, claims and safety all run behind you — one percentage, no line items.

Features:

  • No deposit required
  • Payment every Thursday
  • Access to our own verified network of shippers

Dispatch

  • Load search & booking
  • Rate negotiation
  • Route coordination
  • Driver support
  • Weekly gross/RPM reporting

Road assistance

  • Support for any roadside issue, 24/7
  • Help locating repair shops
  • Maintenance tracking, annual inspections and preventive schedules

Claims management

  • Accident investigation
  • Broker & insurance coordination
  • Repair shop sourcing & oversight

Safety management

  • Full document support (permits, certificates)
  • IFTA reporting
  • DQ file reviews and driver onboarding
  • Permit processing (trip, fuel, oversize/overweight)
  • Out-of-service prevention & DOT inspection review
Get your quote

Typical expenses

Costs you carry yourself. Ours is the percentage above — nothing here is billed by HRS.

  • Commercial insurance: approximately $1,500–$2,500 per month
  • ELD: $45 per week
  • IFTA administration: $40 per week
  • Fuel and tolls
  • IRP/registration, if applicable
  • Additional permits or operating expenses when required

FAQ

Questions before you start?

Drivers utilize a dedicated 24/7 support line; operators assess technical failures and immediately coordinate mobile mechanics or towing across California corridors like I-5 and I-10.

We maintain an extensive database of California-compliant repair facilities and dealers, pre-negotiating rates to avoid high state emergency pricing.

Support operators communicate directly with California Highway Patrol (CHP) commercial officers, dispatch mobile repair teams rapidly, and clear defects to lift the Out-of-Service order.

We execute proactive Broker Calls, presenting repair timelines, diagnostic proof, and rescheduled delivery windows to eliminate late penalties.

Yes, we build customized preventive maintenance trackers and monitor compliance with stringent California environmental and safety mandates.

We deploy trusted California-wide mobile tire service units and emergency fuel delivery trucks directly to the roadside in record time.

Yes, clients benefit from high-volume corporate discounts on mechanical repairs and spare parts across our California shop network.

We deploy technical experts skilled in specialized car-hauling hydraulic systems, ramps, and winch mechanisms common on West Coast routes.

We immediately coordinate local emergency services, notify Claims and Safety divisions to collect evidence, and organize safe vehicle towing.

Yes, our operations run 365 days a year, 24 hours a day, including all national and state-recognized holidays.

Technical support guides drivers through device resets, paper log transitions, and reporting requirements to prevent state inspection fines.

Call pick-up takes under 5 minutes, and mobile mechanics are dispatched within 30–60 minutes to quickly restore truck movement.

Ready when you are

Ready to move smarter?

Tell us about your truck — we'll call you back with an honest projection for your lanes.

  • Free 15-minute lane audit, zero obligation
  • Onboarding in 24–48 hours, $0 deposit
  • First month free if we underdeliver
  • English, Español & Русский, 24/7

No spam. One call, real numbers.

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