When a Texas truck stops on I-35 or I-10, we find the shop, reschedule appointments, and update brokers instantly, backed by Hey Roger Smith.
Pricing
Package 1
Dispatch
per truck · no deposit · cancel anytime
For companies that already have office staff but need professional dispatch.
Features:
Package 2
Fleet
per truck · no deposit · cancel anytime
Everything in Dispatch, plus the essential back-office functions.
Features:
Package 3
Enterprise
per truck · no deposit · cancel anytime
We become your operations department. Everything in Fleet, plus:
Features:
First month free
If our service isn't at the level we promised in your first month, you don't pay the dispatch fee — that's how confident we are in our team, our TMS and our numbers.
One rate, everything included
Owner-Operator
priced on the fleet you own · no deposit required · paid every Thursday
You drive. Dispatch, roadside, claims and safety all run behind you — one percentage, no line items.
Features:
Dispatch
Road assistance
Claims management
Safety management
Typical expenses
Costs you carry yourself. Ours is the percentage above — nothing here is billed by HRS.
FAQ
Drivers get a dedicated single support number available around the clock. Operators answer, assess the breakdown, and immediately dispatch technical intervention along major Texas corridors like I-10, I-35, and I-20.
We maintain an extensive network of authorized repair facilities, OEM dealers, and towing providers across Texas, pre-negotiating pricing to avoid inflated emergency highway fees.
Our support operators communicate directly with Texas Department of Public Safety (DPS) inspectors, dispatch a mobile service team immediately, and resolve the defect to lift the Out-of-Service status.
We execute a "Broker Call," presenting technical details and photo/video proof of the breakdown to successfully reschedule delivery windows and waive late penalties.
Yes, we build customized preventive maintenance programs, track mandatory Texas annual safety inspections, and trigger automated alerts for fluids and upkeep.
We deploy trusted nationwide and regional mobile tire and emergency fuel delivery partners directly to the roadside in record time.
Yes, leveraging our high volume of supported trucks, clients receive preferential wholesale rates on mechanical parts and repair services.
We work alongside specialized mechanics expert in car-hauling hydraulic systems, ramps, winches, and cylinders common in Texas automotive logistics.
We instantly coordinate emergency response units, notify our Claims and Safety divisions to secure evidence, and arrange safe vehicle towing.
Absolutely, our dispatch and support teams remain active 365 days a year, including Thanksgiving, Christmas, and New Year's Day.
Technical support guides drivers through resetting protocols, switching to paper logs if necessary, and properly documenting the malfunction to prevent DOT violations.
Call pickup is under 5 minutes, and mobile mechanic dispatch averages 30–60 minutes to restore truck mobility rapidly.
Ready when you are
Tell us about your truck — we'll call you back with an honest projection for your lanes.
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