Handling damage around Los Angeles or Inland Empire ports takes immediate oversight. We take the next 48 hours off your plate, backed by Hey Roger Smith.
Pricing
Package 1
Dispatch
per truck · no deposit · cancel anytime
For companies that already have office staff but need professional dispatch.
Features:
Package 2
Fleet
per truck · no deposit · cancel anytime
Everything in Dispatch, plus the essential back-office functions.
Features:
Package 3
Enterprise
per truck · no deposit · cancel anytime
We become your operations department. Everything in Fleet, plus:
Features:
First month free
If our service isn't at the level we promised in your first month, you don't pay the dispatch fee — that's how confident we are in our team, our TMS and our numbers.
One rate, everything included
Owner-Operator
priced on the fleet you own · no deposit required · paid every Thursday
You drive. Dispatch, roadside, claims and safety all run behind you — one percentage, no line items.
Features:
Dispatch
Road assistance
Claims management
Safety management
Typical expenses
Costs you carry yourself. Ours is the percentage above — nothing here is billed by HRS.
FAQ
We manage complex damage documentation, insurer communications, and payout recoveries tailored to California port traffic, West Coast routes, and strict state regulations.
Drivers submit clear photos immediately. HRS takes over documentation, evaluates the BOL, and files claims with insurers.
Our damage specialists handle contentious discussions to lower penalty impacts and protect your company’s Loss Run record.
We collect official police accident reports, dashcam video logs, ELD speed data, and witness statements to build a robust defense.
Yes, we locate certified body shops, negotiate repair estimates directly with insurers, and monitor workflow for fast turnarounds.
Active monitoring of claim statuses, submission of required supplements, and legal-level pressure to expedite fund transfers.
By eliminating fraudulent claims and processing valid ones cleanly, helping stabilize commercial insurance rates near the $1,500–$2,500 range.
Yes, we offer deep car-hauling expertise to manage frequent scratches and minor paint chips under top-tier commercial policies.
We intervene instantly to restrict freezes to the specific estimated damage cost, protecting payments for other delivered loads.
All damage reports are sent to safety teams to organize mandatory corrective training sessions for the driver.
Yes, included in Fleet (5% of gross) and Enterprise (6% of gross) packages with zero added commissions.
We collect GPS coordinates, weather logs, and road imagery to establish lack of driver fault and shift liability to state authorities.
Ready when you are
Tell us about your truck — we'll call you back with an honest projection for your lanes.
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