Texas Freight Claims & Cargo Damage Management — Hey Roger Smith

Damage on Texas highways is part of hauling. What it costs your Dallas or Houston fleet depends on the next 48 hours — which we handle, backed by Hey Roger Smith.

Pricing

Simple, honest pricing.

  • Access to our full team
  • No upfront payment
  • US-based company

Package 1

Dispatch

per truck · no deposit · cancel anytime

For companies that already have office staff but need professional dispatch.

Features:

  • Accounts set-up
  • Load search & booking
  • Rate negotiation
  • Route coordination
  • Driver support 24/7
  • Weekly gross/RPM reporting
  • Access to our own verified network of shippers
Get your exact rate
Most popular

Package 2

Fleet

per truck · no deposit · cancel anytime

Everything in Dispatch, plus the essential back-office functions.

Features:

  • Invoicing, factoring and payment tracking
  • Outstanding balance monitoring
  • Accident investigation
  • Broker & insurance coordination
  • Repair shop sourcing & oversight
  • Roadside support, 24/7
Get your exact rate

Package 3

Enterprise

per truck · no deposit · cancel anytime

We become your operations department. Everything in Fleet, plus:

Features:

  • Driver's payroll
  • Driver recruitment and onboarding
  • Custom safety program and full document support
  • FMCSA & DOT compliance, IFTA reporting
  • DQ file reviews and driver scorecards
  • Monthly, quarterly and annual compliance reporting
  • DataQs challenges and FMCSA audit preparation
  • Clearinghouse and IRP registration
Talk to us

First month free

If our service isn't at the level we promised in your first month, you don't pay the dispatch fee — that's how confident we are in our team, our TMS and our numbers.

  • No risk to try us out
  • Cancel anytime, no long-term lock-in
Start risk-free
  • No escrow required
  • 24/7 support
  • Get paid every Thursday

One rate, everything included

Owner-Operator

priced on the fleet you own · no deposit required · paid every Thursday

You drive. Dispatch, roadside, claims and safety all run behind you — one percentage, no line items.

Features:

  • No deposit required
  • Payment every Thursday
  • Access to our own verified network of shippers

Dispatch

  • Load search & booking
  • Rate negotiation
  • Route coordination
  • Driver support
  • Weekly gross/RPM reporting

Road assistance

  • Support for any roadside issue, 24/7
  • Help locating repair shops
  • Maintenance tracking, annual inspections and preventive schedules

Claims management

  • Accident investigation
  • Broker & insurance coordination
  • Repair shop sourcing & oversight

Safety management

  • Full document support (permits, certificates)
  • IFTA reporting
  • DQ file reviews and driver onboarding
  • Permit processing (trip, fuel, oversize/overweight)
  • Out-of-service prevention & DOT inspection review
Get your quote

Typical expenses

Costs you carry yourself. Ours is the percentage above — nothing here is billed by HRS.

  • Commercial insurance: approximately $1,500–$2,500 per month
  • ELD: $45 per week
  • IFTA administration: $40 per week
  • Fuel and tolls
  • IRP/registration, if applicable
  • Additional permits or operating expenses when required

FAQ

Questions before you start?

We handle damage documentation, broker disputes, and insurer payout recovery tailored to Texas cross-border freight corridors, major ports like Houston, and heavy interstate traffic lanes.

Drivers send clear photos immediately. HRS takes over documentation, reviews the BOL, and files the official claim with the broker or insurer.

Our damage specialists handle contentious discussions to reduce penalties and protect your company’s Loss Run record.

We rapidly gather official police reports, dashcam recordings, ELD speed logs, and witness statements to secure a strong defense.

Yes, we locate certified body shops, negotiate repair estimates directly with insurers, and track progress to speed up return to service.

We continuously monitor claim status, submit requested supplements, and apply pressure to ensure rapid settlement transfers.

By combating fraudulent claims and handling valid ones correctly, keeping your commercial insurance stable in the $1,500–$2,500 range.

Yes, we possess extensive car-hauling expertise managing frequent minor scratches and paint chips under A+ commercial policies.

We intervene immediately to restrict the blocked amount exclusively to the estimated damage value, protecting full payment for other completed loads.

All damage records are forwarded to safety teams to organize immediate corrective driver training sessions.

Yes, it is fully included in our Fleet (5% of gross) and Enterprise (6% of gross) packages with no extra fees.

We gather GPS coordinates, weather logs, and road footage to prove lack of driver negligence and redirect liability to road authorities.

Ready when you are

Ready to move smarter?

Tell us about your truck — we'll call you back with an honest projection for your lanes.

  • Free 15-minute lane audit, zero obligation
  • Onboarding in 24–48 hours, $0 deposit
  • First month free if we underdeliver
  • English, Español & Русский, 24/7

No spam. One call, real numbers.

We use cookies to keep the site working and to understand how it is used. Cookie Policy