Southeast freight damage requires rapid broker and insurer coordination. We take over the critical 48 hours for your fleet, backed by Hey Roger Smith.
Pricing
Package 1
Dispatch
per truck · no deposit · cancel anytime
For companies that already have office staff but need professional dispatch.
Features:
Package 2
Fleet
per truck · no deposit · cancel anytime
Everything in Dispatch, plus the essential back-office functions.
Features:
Package 3
Enterprise
per truck · no deposit · cancel anytime
We become your operations department. Everything in Fleet, plus:
Features:
First month free
If our service isn't at the level we promised in your first month, you don't pay the dispatch fee — that's how confident we are in our team, our TMS and our numbers.
One rate, everything included
Owner-Operator
priced on the fleet you own · no deposit required · paid every Thursday
You drive. Dispatch, roadside, claims and safety all run behind you — one percentage, no line items.
Features:
Dispatch
Road assistance
Claims management
Safety management
Typical expenses
Costs you carry yourself. Ours is the percentage above — nothing here is billed by HRS.
FAQ
We manage damage documentation, insurer talks, and payout recoveries optimized for Atlanta logistics hubs and Savannah port export routes.
Drivers immediately send clear damage photos; HRS reviews the BOL and files the official claim with insurers.
HRS damage specialists conduct all contentious negotiations to lower penalty values and protect your Loss Run profile.
We rapidly compile police reports, dashcam videos, ELD speed logs, and witness statements to establish a solid defense.
Yes, we pinpoint authorized body shops, negotiate repair estimates with insurers, and track progress for minimal downtime.
Continuous tracking of claim files, submitting required documentation supplements, and applying pressure for quick payouts.
By eliminating fraudulent claims and handling valid cases professionally, keeping commercial insurance stable at $1,500–$2,500.
Yes, we leverage car-hauling claims expertise to manage fine scratches and paint chips under A+ policies.
We intervene immediately to restrict frozen amounts to the estimated damage value, protecting full payments for other loads.
Claim data is sent directly to safety teams to organize immediate corrective driver training.
Yes, fully included in Fleet (5% of gross) and Enterprise (6% of gross) packages with no extra commissions.
We pull GPS coordinates, weather logs, and road footage to clear driver fault and shift liability to road authorities.
Ready when you are
Tell us about your truck — we'll call you back with an honest projection for your lanes.
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