Damage during Miami or Jacksonville hauling happens. How quickly it gets resolved depends on the next 48 hours, which we manage, backed by Hey Roger Smith.
Pricing
Package 1
Dispatch
per truck · no deposit · cancel anytime
For companies that already have office staff but need professional dispatch.
Features:
Package 2
Fleet
per truck · no deposit · cancel anytime
Everything in Dispatch, plus the essential back-office functions.
Features:
Package 3
Enterprise
per truck · no deposit · cancel anytime
We become your operations department. Everything in Fleet, plus:
Features:
First month free
If our service isn't at the level we promised in your first month, you don't pay the dispatch fee — that's how confident we are in our team, our TMS and our numbers.
One rate, everything included
Owner-Operator
priced on the fleet you own · no deposit required · paid every Thursday
You drive. Dispatch, roadside, claims and safety all run behind you — one percentage, no line items.
Features:
Dispatch
Road assistance
Claims management
Safety management
Typical expenses
Costs you carry yourself. Ours is the percentage above — nothing here is billed by HRS.
FAQ
We manage damage claims, insurer communication, and payout recoveries tailored to Florida port import/export operations and southeastern logistics lanes.
Drivers immediately submit clear damage photos, allowing our team to review the BOL and file the official claim with insurers.
Our damage specialists lead contentious discussions to minimize penalties and defend your Loss Run profile.
We rapidly assemble police documentation, dashcam footage, ELD records, and witness accounts for a bulletproof defense.
Yes, we locate authorized facilities, negotiate estimates with insurers, and track progress to minimize vehicle downtime.
We actively track claim file statuses, file required supplements, and apply pressure to expedite payouts to your account.
By contesting fraudulent claims and cleanly settling valid ones, keeping your insurance premiums inside the $1,500–$2,500 range.
Yes, we specialize in car-hauling claims handling, addressing fine scratches and paint issues under A+ rated policies.
We intervene instantly to restrict freezes strictly to the estimated damage value, ensuring full payout for other clean loads.
Claim data goes directly to safety officers, who immediately schedule corrective training sessions for the driver.
Yes, it is fully included in our Fleet (5% of gross) and Enterprise (6% of gross) subscription packages at no extra cost.
We collect GPS tracking data, weather logs, and road imagery to assign fault to road authorities instead of the driver.
Ready when you are
Tell us about your truck — we'll call you back with an honest projection for your lanes.
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