Freight damage on Chicago corridors requires swift action. We handle the insurer and broker communications for the next 48 hours, backed by Hey Roger Smith.
Pricing
Package 1
Dispatch
per truck · no deposit · cancel anytime
For companies that already have office staff but need professional dispatch.
Features:
Package 2
Fleet
per truck · no deposit · cancel anytime
Everything in Dispatch, plus the essential back-office functions.
Features:
Package 3
Enterprise
per truck · no deposit · cancel anytime
We become your operations department. Everything in Fleet, plus:
Features:
First month free
If our service isn't at the level we promised in your first month, you don't pay the dispatch fee — that's how confident we are in our team, our TMS and our numbers.
One rate, everything included
Owner-Operator
priced on the fleet you own · no deposit required · paid every Thursday
You drive. Dispatch, roadside, claims and safety all run behind you — one percentage, no line items.
Features:
Dispatch
Road assistance
Claims management
Safety management
Typical expenses
Costs you carry yourself. Ours is the percentage above — nothing here is billed by HRS.
FAQ
We manage damage documentation, insurer communications, and payout recoveries adapted to harsh Midwest weather conditions and Chicago logistics traffic.
Drivers send immediate photos of the damage. HRS assumes control, reviews the BOL, and files the official claim.
HRS damage specialists conduct all contentious negotiations to lower penalty amounts and protect your Loss Run history.
We gather police reports, dashcam videos, ELD data logs, and witness accounts to build a solid defense.
Yes, we pinpoint authorized body shops, negotiate estimates with insurers, and monitor work progress for fast vehicle turnaround.
Continuous tracking of claim files, submitting required documentation supplements, and pressing insurers for quick fund transfers.
By eliminating fraudulent claims and handling valid ones professionally, maintaining commercial insurance within the $1,500–$2,500 tier.
Yes, we leverage specialized car-hauling claims management for minor paint and body scratches under high-tier policies.
We intervene immediately to limit the frozen funds to the exact estimated damage value, protecting payments for other routes.
Claim metrics are shared with safety teams to trigger immediate corrective driver education.
Yes, fully included in Fleet (5% of gross) and Enterprise (6% of gross) packages without supplementary fees.
We pull GPS coordinates, weather data, and roadway footage to clear driver fault and shift liability to road authorities.
Ready when you are
Tell us about your truck — we'll call you back with an honest projection for your lanes.
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