Privacy Policy

This Privacy Policy explains what information Hey Roger Smith collects, how we use it, and the choices you have. It applies to this website and to the dispatch services we provide.

Information we collect

When you request a quote or contact us, we collect the details you provide: your name, phone number, email, equipment type and the lanes you run.

We also collect basic technical data — IP address, browser type and the pages you visit — to keep the site secure and understand how it is used.

How we use your information

We use your information to respond to your request, to provide and improve our dispatch services, to send you service-related messages, and to meet our legal and safety obligations. We never sell your personal information.

How we share it

We share information only with the partners who help us run the service — such as load boards, factoring companies and IT providers — and only as far as they need it to do their job. We may also disclose information where the law requires it.

Data retention and security

We keep your information only as long as needed for the purposes above, then delete or anonymise it. We apply reasonable safeguards to protect it, though no method of transmission over the internet is ever completely secure.

Your rights

You can ask us to access, correct or delete your personal information, or to stop contacting you, by emailing office@heyrogersmith.com. We respond within the time the law allows.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.

Contact us

Questions about this policy? Email office@heyrogersmith.com or call the number in the footer.